Registration Payment & Cancellation Information


Cancellation Policy

If for any reason you need to cancel your registration, the deposit is non-refundable. You can receive a refund of any further payments made toward registration costs through October 28. Between October 29 and November 25, 50% of the registration cost is non-refundable. From November 26 onwards, there will be no refunds given. No-shows are not eligible for a refund.

We reserve the right to charge your credit/debit card for 50% of your registration cost if you cancel after October 28 and 100% of your registration cost if you cancel after November 25.

Final Payment Deadline

Final payment is due by November 25, 2019. We reserve the right to charge your credit/debit card for the remaining balance on and after November 26, 2019.

Registration Substitutions

If you are unable to attend, you may transfer your registration to another person instead of cancelling your registration. Substitutions must be of the same gender and same registration type as the original registrant. Substitutions can be made through November 25. To request a substitution, please email events@focus.org.

Group Payments

SLS20 welcomes groups that would like to attend the event together. If you would like to pay for multiple registrations at the same time, please email FOCUS at events@focus.org. Please provide a description of your group that includes the total number of people, how many are students and adults, and which campus the students are coming from; this allows us to provide the current total cost for these registrations. After receiving your email, we will reach out to collect payment.

  • The payment must be by credit/debit card over the phone and must be a prepayment for the registrations, which should be completed after group payment is received.

  • We encourage you to have your group list solidified before making payments to avoid multiple transactions.

  • If parts of your group have already registered, group payments can only cover remaining balances on those registrations. We cannot refund group members who have already put down a deposit.

  • Please note that you are responsible for the registration cost of those in your group, even if they end up not attending.